![]() ![]() Others ask you to make your repayments manually within the timeframe agreed. *Some BNPL schemes take payments automatically using card details you provide at the time of payment. Zilch told us it doesn't currently use a collections agency, but as a regulated lender it reserves the right to use this method. Zilch announced on 15 January 2023 that repayment data will start to appear on customers' credit scores within 30 days. Yes, Zilch repayments will affect your wider credit score. Yes, but only after making repeated attempts to make contact with a customer about outstanding payments. Yes, PayPal says your credit records may be affected. PayPal says it runs soft credit checks if needed No - not for any agreements made after 30 September 2021 It never carries out in-person debt collection, either in-house or through a third party. Yes, Openpay uses third-party debt collection agencies to contact unresponsive customers who are in arrears via post, SMS and telephone. We've asked the firm to clarify this and will update the table when we hear more. It's not clear whether Openpay passes the information on missed repayments to credit reference agencies. Hard check for the first transaction followed by soft checks for subsequent transactions Yes - a £7.50 late fee is taken followed by a further £7.50 if the payment is late for more than 10 days. Laybuy doesn’t pass on late fees and pays the costs for debt collection. Yes, but as a last resort after other attempts to collect the outstanding payment have been exhausted. Your overall credit score won't be impacted for now, but it will be visible to other lenders. Missed payments for purchases made on or after September 1, 2022, are recorded on your Experian credit report. Yes - a £6 late fee can be charged twice per missed instalment You pay up to 30 days after placing your order It never sells debt to debt collectors and instructs DCAs to not use bailiffs or initiate legal action. Yes, but as a last resort if repayments aren't made after several months and only after several additional reminders are sent without customers responding. Missed payments for purchases made on or after Jare recorded on your Experian and TransUnion credit report. You can be charged a maximum of two late fees per order. Yes, you'll be charged £5 or 25% of the order value if your order is below £20. Yes, but only after every reasonable attempt to contact the customer with outstanding payments has been made. No affordability checks - it will start by giving you a low lending limit which increases if you make repayments ![]() For orders over £24 late fees are capped at 25% of the total order cost or £36 - whichever is less Will missed payments be passed to debt collection agencies (DCAs)? Do missed payments impact your credit score? ![]()
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